Skip to content
Free tracked UK mainland delivery in 2–3 working days+44 7578 382054info@shopcustomboxes.co.ukWhatsApp

Shipping and Mailer Boxes

Retail and Product Boxes

Luxury and Gift Boxes

Box Extras

More Ranges

Board and Card Types Explained

The board decides how strong a box is, how it prints and how it feels in the hand. Here is what each one is and when to choose it.

Board and Card Types Explained

Three Families of Board

Almost every box we make uses one of three materials. Corrugated board has a fluted middle layer and is built for strength. Folding carton is smooth card with no flute, built for print and presentation. Rigid greyboard is thick, dense board that is wrapped in paper and built for weight and feel. Each family has a few variations, and choosing between them is mostly a balance of strength, print quality and cost. The photo tables of every board show each one side by side.

Corrugated Board

Corrugated board is two flat sheets, called liners, glued either side of a wavy sheet called the flute. The arches of the flute resist crushing and give a box its stacking strength. The size of the flute changes the thickness and the strength.

BoardApprox. thicknessStrengthUsed for
E flute1.5 mmGoodMailer boxes, printed product boxes
B flute3 mmBetterShipping boxes, larger mailers
Double wall6–7 mmBestHeavy, fragile or stacked goods

E flute is fine enough to print well and fold neatly, which is why most printed E flute mailer boxes use it. B flute trades a little print sharpness for more crush resistance. Double wall combines two flutes and is the choice for heavy items and pallet stacking.

Liners come in kraft (brown) or white. Kraft shows scuffs less and has a natural look; white makes printed colours brighter.

Folding Carton

Folding carton is a single layer of smooth card, usually between about 0.4 and 0.8 mm thick depending on the product. It has no flute, so it is not built to travel on its own, but it takes very fine print and folds into crisp, precise shapes. It is the material behind most shelf packaging: straight and reverse tuck end boxes, product boxes, window boxes, sleeves and pillow boxes.

  • White folding carton has a bright, smooth surface for full colour print, small text and barcodes.
  • Kraft folding carton is brown and matt, and suits 1 or 2 colour print in dark inks.

We choose the card weight for the size and weight of the product. A small serum box uses lighter card than a tall bottle box.

Rigid Greyboard

Rigid boxes start as greyboard, typically 1.5 to 2.5 mm thick and much denser than corrugated. The board is cut and taped into a fixed shape, then wrapped in paper. The paper can be printed or dyed, and it is what the customer sees and touches; the greyboard is never visible.

Rigid boxes do not fold flat (unless made as a collapsible style), so they take more space in transit and storage. In return they feel solid, keep their shape and are often kept long after the product has gone. They suit wrapped greyboard rigid boxes, magnetic boxes, premium sleeve boxes and gift boxes.

Choosing by Product

Your productSuggested board
Light item posted on its ownE flute
Heavier item posted on its ownB flute
Heavy, fragile or stackedDouble wall
Sold on a shelfWhite or kraft folding carton
Premium or gift productRigid greyboard

These are starting points. Weight, fragility and how the box is handled all matter, so we confirm the board on every custom quote. Heavy or stacked goods usually move up to double wall corrugated shipping cartons.

Board and Print

The board affects how print looks. White folding carton gives the sharpest detail. White E flute is close behind. Kraft board softens colours, so it suits dark inks and simple designs. On rigid boxes, the print is on the wrapping paper, so the full range of colours and finishes is available. Compare the options in our guide to print and finish options.

How Board Affects Packing and Storage

Board choice changes more than strength. Thicker corrugated takes up more room when stored flat, so a bundle of double wall cartons fills a shelf much faster than the same number of E flute mailers. Rigid boxes take the most space of all, because they arrive built. If storage at your unit is tight, a lighter board or a collapsible rigid style can make a real difference week to week.

Board also affects packing speed. E flute and folding card fold easily by hand. Double wall needs a firmer crease and a little more effort, which is worth it for heavy goods but slows down a busy packing bench if every order is light. Food packers often add printed food wrapping and greaseproof papers to the same order, which take no extra space at all.

Board and Postage Weight

Heavier board adds weight to every parcel. For most small orders the difference is a few grams, but across a large run of heavy cartons it can push parcels into a higher weight band. Choosing the lightest board that protects the product properly keeps both the box price and the postage down. If you are unsure where that line sits, send us the product weight and how it is packed, and we will suggest the lightest safe option. Light, slim orders often fit printed poly mailers for soft goods instead of a box.

Mixing Boards in One Box

Boards can be combined. A rigid gift box can sit inside a corrugated mailer for posting. A folding card product box can travel inside a printed shipping carton. An E flute mailer can hold a card insert that keeps items apart. Combining boards lets each layer do the job it is best at, and the custom quote lists each part separately. For a rigid box built over a strong base, see rigid greyboard gift boxes.

Not Sure Which to Pick?

Tell us the product, its weight and how it is sold or sent. We will recommend a board in the custom quote, and the free design proof confirms it before production.

Questions About This Guide

Short answers to the questions we are asked most. Not covered here? Ask your own question and we reply by email.

What does flute mean?

The wavy middle layer of corrugated board. Its size sets the board thickness and strength.

Is E flute strong enough for posting?

For most light to medium items, yes. Heavier items move up to B flute.

When do I need double wall?

For heavy, fragile or stacked goods, and for cartons that go on a pallet. Double wall bonds two flutes, so it resists crushing at the corners far better than single wall board.

What is folding carton?

Smooth card with no flute, used for shelf packaging. It prints fine detail but should travel inside an outer box.

What is greyboard?

Dense board used to build rigid boxes. It is wrapped in paper and never seen.

Kraft or white board?

Kraft for a natural look and dark ink; white for bright full colour print.

Does board choice affect price?

Yes. Board is one of the main price factors, along with size, print, finish and quantity.

Can corrugated have a white inside?

Yes. Corrugated board can have a kraft outer liner and a white inner liner, so the box looks natural outside and the inside print is bright.

Do rigid boxes fold flat?

Standard rigid boxes do not: they leave production built. Collapsible magnetic boxes arrive flat and fold into shape, which saves storage space.

Can you recommend a board?

Yes. Send the product and its weight and we will suggest one in the custom quote.